Lock, Stock and Two Smoking Barrels.
The advertiser is Stars Partners (ex. Lala.Stars) and the product is OceanSpin. Our first campaign was launched in June and focused mainly on ASO traffic, which was approved in advance under fixed CPA terms with no KPI or retention requirements. Shortly after, without any factual justification, traffic from four independent webmasters amounting to €16,400 was labeled as fraudulent. The accusation was made retroactively, after approval and invoicing, and based solely on “ChatGPT analytics” and generic “activity screenshots.”
Despite this, management refused to provide data or engage in proper review. Requests for a detailed report were ignored, while the entire flow was labeled “partner fraud.”The decision appeared arbitrary, made after the fact, and inconsistent with the advertiser’s own approval and payment confirmation.
Although the advertiser declined to fulfill the payout, we fully compensated our webmasters for the approved traffic at our own expense, as they should not bear the consequences of the advertiser’s internal decisions. For us, this case was not only about payment, but about maintaining trust, accountability, and transparency within our partner network.
→ We are aware that we are not the only partners who have faced such an issue. The market should be informed about this case.
Well, this is just denial, nothing more... Although we are presenting everything quite reasonably.
